FAQ
Everything you need to know before working with Rongtai

Answers to common questions about products, orders & shipping



Section 1:Products

Q1: What types of ceiling fan lights do you manufacture?
A: We specialize in modern, decorative and functional ceiling fan lights, including DC motor fan lights, remote control models, LED integrated fan lights and customized designs for residential and commercial use.


Q2: What sizes of ceiling fan lights are available?
A: Our standard sizes include 42”, 48” and 52”. Other sizes can be customized based on your project requirements.


Q3: Do your ceiling fan lights support dimming and color temperature adjustment?
A: Yes. Most of our models support dimming and CCT adjustment (warm white, neutral white and cool white), depending on the driver and control system selected.


Section 2:OEM / ODM & Customization

Q4: Do you offer OEM and ODM services?
A: Yes. We provide both OEM and ODM services, including logo printing, packaging design, color customization and structural development.


Q5: Can you customize products according to our market requirements?
A: Absolutely. We can customize appearance, motor type, lighting parameters, packaging and certifications based on your target market and regulations.


Q6: What information do you need to start a custom project?
A: Basic requirements such as target market, quantity, preferred design, voltage, certification standards and packaging details will help us start quickly.


Section 3:Certifications & Quality

Q7: What certifications do your products have?
A: Our products can comply with CE, CB, RoHS, ETL, FCC and other international standards, depending on the destination market.


Q8: How do you ensure product quality?
A: All products undergo strict quality control processes, including incoming material inspection, in-line inspection and final testing before shipment.


Section 4:MOQ & Pricing

Q9: What is your minimum order quantity (MOQ)?
A: MOQ varies by model. For standard models, MOQ is usually flexible. For customized products, MOQ will depend on design and components.


Q10: How can I get a quotation?
A: Please contact us with the product model, quantity, target market and customization requirements. Our sales team will respond within 24 hours.


Section 5:Production & Delivery

Q11: What is your production lead time?
A: For standard models, lead time is usually 30–45 days. Customized orders may require additional time depending on complexity.


Q12: What shipping methods do you offer?
A: We support sea freight, air freight and express delivery. Shipping terms such as EXW, FOB and CIF are available.


Section 6:After-sales & Support

Q13: Do you provide after-sales support?
A: Yes. We provide technical support, installation guidance and after-sales service to ensure long-term cooperation.


Q14: Can I request samples before placing a bulk order?
A: Yes. Sample orders are available. Sample cost and lead time will depend on the model selected.

Your reliable ceiling fan light manufacturer in China

Contact our sales team for detailed product information and professional support.

denis@rongtaielectric.com ( Denis Hong Whatsapp : +86 13516577654 )

tracy@rongtaielectric.com ( Tracy Ding Whatsapp : +86 17336186778 )

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